Shipping Policy – Jewellery Products

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If there is a high volume of orders, processing may take slightly longer.

2. Shipping Time

Estimated delivery times are as follows:

• Standard Shipping: 5–10 business days depending on the delivery location
• Delivery times may vary due to factors such as courier delays, weather conditions, or remote locations.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before the order is completed.

4. Order Tracking

Once your order is shipped, you will receive shipping confirmation and tracking details to monitor the delivery status.

5. Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at the time of placing the order. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.

6. Delayed or Lost Shipments

While every effort is made to ensure timely delivery, delays may occur due to courier issues or unforeseen circumstances. If a shipment appears lost or significantly delayed, customers should contact support for assistance.

7. Damaged Package During Delivery

If the package appears damaged or tampered with at the time of delivery, customers are advised to refuse the package or record clear photos/videos and report the issue immediately.

Customer Support:

souravsinghsolanki111@gmail.com